Here at Bailey Nelson, we aim to deliver your shiny new specs as quickly as possible, and we have a trusted process that aims to get your new peepers in your hands quicker than you can say ‘Optometrist’.  Naturally, delivery times can vary depending on your prescription and the contents of your order. 

We’ve got you covered with free shipping on all online glasses, sunglasses and accessories orders over $99. For anything under $99, we charge a small standard shipping rate of $10.

Get free delivery on online contact lens orders over $70. For anything under $70, we charge a small standard shipping rate of $10.

Expected delivery time varies according to what you have purchased. All shipping costs are inclusive of duties and taxes. 

Please contact our customer service representatives if you have any questions or concerns regarding your order at hello@baileynelson.co.nz.

 If you reside outside New Zealand, please see international contact details here. We currently ship within New Zealand for purchases made on the New Zealand website. We do also ship within Australia (for purchases made on baileynelson.com.au) and Canada and the United States (for purchases made on baileynelson.com.)